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Canceling your subscription

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So your recruitment has slowed down and you want to unsubscribe from CoderPad? We’re very sad to see you go and hope to see you again soon! 

:warning: These steps are only available for customers with a monthly or annual plan paid by credit card. An account admin needs to take the following steps. If you have an Enterprise or invoiced account, please contact support to cancel.

To start the process, first navigate to the Billing tab and select Unsubscribe under the Billing Overview section.

Screenshot of the "Billing" section showing an overview of billing information:

- **Plan**: The organization is on a "Team Plan," with 0 out of 30 pads or tests used for the current billing period. The quota was last refreshed on September 17, 2024, at 15:20 GMT+2. There are options to "Change Plan" or "Unsubscribe."
- **Overage Billing**: Enabled, with 0 overage pads or tests used in this billing period.
- **Payment**: The payment method is a Visa card, with the next payment scheduled for October 17, 2024. An option to "Update Payment Information" is available.
- **Extra Information**: The billing address is blurred for privacy, and there is an option to "Add Extra Billing Information." Additionally, it lists "Extra Invoice Recipients."

✅Your cancellation will take effect at the end of your current billing cycle.

Undo the cancellation

To undo your cancellation, simply navigate to the Billing page and click Undo Cancellation at the top of the screen.

Billing screen with an arrow pointing to the "undo cancellation" button at the top right of the screen.

Then click Confirm on the pop-up window to finish undoing the cancellation.

The undo cancellation confirmation window, with text that reads "reactivate your plan, effective immediately. Your next quota refresh will be on this date". There is a button to confirm below.