--- title: "Billing - CoderPad Interview Docs" description: "Learn how to access your billing information in the Interview platform." canonical: "https://coderpad.io/resources/docs/interview/account-mgmt/billing-history/" last_modified: "2026-09-08 08:06:58" --- 1. [Docs home](https://coderpad.io/resources/docs/) / 2. [Interview](https://coderpad.io/resources/docs/interview/) / 3. [Account management](https://coderpad.io/resources/docs/interview/account-mgmt/) / 4. [Billing](https://coderpad.io/resources/docs/interview/account-mgmt/billing-history/) [Documentation menu](#docs-navigation) # Billing Last updated on September 8, 2026 Need to download an invoice, check your pad quota, or update your billing information? No problem. First, click on the settings icon ⚙️ and then select Billing: [![The Interview dashboard is shown with the #1 next to the settings icon and the #2 next to the billing men item.](https://coderpad.io/wp-content/uploads/2023/01/image-75-1024x388.png)](https://coderpad.io/wp-content/uploads/2023/01/image-75.png) From here you can access the following: - [Billing history](#billing-history) - [Update credit card on file](#update-credit-card-on-file) - [Update billing information](#u) - [Upgrading your plan](#upgrading-your-plan) - [Reactivating expired accounts](#upgrading-your-plan-1) - [Overages](#overages) - [If you’re on an invoice-billed plan](#if-youre-on-an-invoice-billed-plan) - [If you’re on a credit card-billed plan](#if-youre-on-a-credit-card-billed-plan) - [Unused pads and tests](#unused-pads-and-tests) - [If you’re on an invoice-billed Enterprise plan](#if-youre-on-an-invoice-billed-enterprise-plan) - [If you’re on a Starter, Team, or credit card-billed Enterprise plan](#if-youre-on-a-starter-team-or-credit-card-billed-enterprise-plan) > ![✅](https://coderpad.io/assets/emoji/2705.svg) You may see a different version of our billing page than the one below due to certain subscription parameters. If you do and you’re having billing issues, please contact the [customer support team](mailto:support@coderpad.io). ![ℹ️](https://coderpad.io/assets/emoji/2139.svg) Note that the billing page is only visible to account admins. ## Billing history You’ll have access to your past invoices with the payment date, description, total amount, and status. You can view and/or download them by clicking on them: [![Payment history section shown with the date, items, total, and status columns shown.](https://coderpad.io/wp-content/uploads/2023/01/image-76-1024x107.png)](https://coderpad.io/wp-content/uploads/2023/01/image-76.png) You’ll also have access to your subscription details, your next billing due date, and the corresponding amount. ## Update credit card on file To update your credit card information, simply click on the Update Payment Information button under the Billing Overview section. [![The image shows a section of a billing overview page from an online account. It includes details such as the current plan, payment method, and options for updating billing information. Here's a description of the key elements: 1. **Billing Overview Section:** - **Plan:** Indicates the user is on a "Free Plan" and has created 0 of 2 pads or tests in the current billing period. The quota was last refreshed on May 23, 2024, at 02:40 EDT. - **Payment:** Lists the payment method as a Visa card ending in 4242. - **Update Payment Information Button:** A button labeled "Update Payment Information" is highlighted with a red arrow pointing to it, suggesting it is the primary action to take on this page. 2. **Other Options:** - **Change Plan Button:** Located next to the plan details, allowing the user to change their current subscription plan. - **Add Extra Billing Information Button:** Located below the payment details, allowing the user to add additional billing information if needed. This description covers the main components and functionality available on the billing overview page.](https://coderpad.io/wp-content/uploads/2024/06/image-1-1024x268.png)](https://coderpad.io/wp-content/uploads/2024/06/image-1.png) You’ll then see a pop-up where you can enter in the new or corrected card number. Click Update Card to finish the process. [![The image shows a popup window titled "Credit Card Information" for updating a credit card. Here are the key elements: 1. **Title:** - "Credit Card Information" at the top of the window. 2. **Instructions:** - Text instructing the user to enter their credit card details and click "Update Card." - A note for further assistance, directing users to contact support at support@coderpad.io. 3. **Card Number Field:** - An input field labeled "Card number" for entering the credit card number. - An "Autofill link" button adjacent to the card number field. 4. **Buttons:** - Two buttons at the bottom: - "Cancel" button on the left. - "Update Card" button on the right. This description covers the components and functionality available in the popup window for updating credit card information.](https://coderpad.io/wp-content/uploads/2024/06/image.png)](https://coderpad.io/wp-content/uploads/2024/06/image.png) ## Update billing information To change your billing address, contact name, or add additional invoice recipients, simply click on the Add Extra Billing Information button: [![Billing overview section with plan, payment, and extra information section displayed.](https://coderpad.io/wp-content/uploads/2023/01/image-77-1024x161.png)](https://coderpad.io/wp-content/uploads/2023/01/image-77.png) You can then enter the new information in the window that opens up. Click Update Extra Invoice Options to finish the process: [![Extra information screen where you can update the business name, contact name, company address, and add additional invoice recipients.](https://coderpad.io/wp-content/uploads/2023/01/image-78.png)](https://coderpad.io/wp-content/uploads/2023/01/image-78.png) ## Upgrading your plan To upgrade your plan, simply select the settings icon ⚙️ in the top right of the screen, and then select Upgrade from the drop-down menu. [![The settings menu is shown with the "upgrade" button highlighted.](https://coderpad.io/wp-content/uploads/2023/08/image-5.png)](https://coderpad.io/wp-content/uploads/2023/08/image-5.png) If you upgrade your plan before the current one ends, your new plan will be prorated — you’ll only pay the difference between your current plan and your upgraded plan. ## Reactivating expired accounts You’ve come across this screen and you’re not sure what it means or what to do? If you see this screen, it’s because your account has expired. There’s no need to panic! Your tests, pads, campaigns or custom questions are still here. To reactivate your account simply click on the REACTIVATE MY ACCOUNT button and follow the instructions. ## Overages ### If you’re on an invoice-billed plan Because overages on this plan are customized to your needs, you’ll need to reach out to your [customer support representative](mailto:support@coderpad.io) for more information. ### If you’re on a credit card-billed plan In the case that you go over your pad and test quota we want to ensure that you can continue to assess your candidates without your hiring being interrupted. If you’re on a monthly plan and you exceed your quoted amount of pads or tests, you’ll be charged an overage fee of $30/30€ per pad or test. If you reach your annual quota limit before the year is finished, we will auto-renew you onto the same plan, and reset your renewal date to another full year in the future. We’ll send you a notification and you’ll have the option to cancel auto-renewal before this happens. > 🤔 What criteria does an Interview pad or Screen test need to meet to count against your quota? An interview is counted when two people join a pad and write code. If you create a take-home test with an interview pad, it’s counted when the candidate joins the pad and spends some time coding. A test is counted when a candidate starts the test. ## Unused pads and tests ### If you’re on an invoice-billed Enterprise plan > ![✅](https://coderpad.io/assets/emoji/2705.svg) Best practice: Delete unused pads as soon as you know they won’t be used — while they’re still in “Not Started” state. Do not end them first. Once a pad is ended, it cannot be recovered for quota credit — even if no one ever joined it. We highly recommend enabling auto-end and auto-delete for your pads so they’re automatically cleaned up and you don’t have to worry about unused pads being accidentally started. Pads or tests in the unused (Not Started) state that are deleted within 28 days from the date they were created are returned to your quota. Attempting to modify or repurpose an unused pad or test within 28 days is the same as deleting and recreating it — with less hassle. Pads or tests are NOT returned to your quota if they: – Were created more than 28 days ago – Are in the In Progress or Ended state > ![⚠️](https://coderpad.io/assets/emoji/26a0.svg) Important: A pad that is Ended — even if it was never started — is not eligible for quota recovery. Only pads in the “ Not Started / Unused” state can be deleted for a refund. Ending a pad removes it from that window permanently. > ![ℹ️](https://coderpad.io/assets/emoji/2139.svg) You can find the number of pads or tests you have used on your billing page. ### If you’re on a Starter, Team, or credit card-billed Enterprise plan We only count a pad once a second user has joined and made an edit, and do not return “unused” pads or tests to the account. You can use batch pad actions to end or delete pads that you don’t intend to use. Close Docs Index - [Screen](https://coderpad.io/resources/docs/screen/) Toggle children pages - [Quick start guides](https://coderpad.io/resources/docs/screen/recruiters-quickstart/) Toggle children pages - [Onboarding Checklist](https://coderpad.io/resources/docs/screen/recruiters-quickstart/screen-onboarding-checklist/) - [The CoderPad Screen Score Guide](https://coderpad.io/resources/docs/the-coderpad-screen-score-guide/) - [Video Guides](https://coderpad.io/resources/docs/screen/recruiters-quickstart/video-guides/) - [Tests](https://coderpad.io/resources/docs/screen/tests/) Toggle children pages - [Creating a test](https://coderpad.io/resources/docs/screen/tests/creating-a-test/) - [Customizing test content](https://coderpad.io/resources/docs/screen/tests/customizing-test-content/) - [Editing test settings](https://coderpad.io/resources/docs/screen/tests/editing-test-settings/) - [AI Tools for Screen](https://coderpad.io/resources/docs/screen/tests/ai-tools-for-screen/) - [Test management](https://coderpad.io/resources/docs/screen/tests/test-management/) - 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[Pads](https://coderpad.io/resources/docs/interview/pads/) Toggle children pages - [Creating a pad](https://coderpad.io/resources/docs/interview/pads/creating-a-pad/) - [Using pad features](https://coderpad.io/resources/docs/interview/pads/using-pad-features/) - [Jupyter Notebooks](https://coderpad.io/resources/docs/interview/pads/jupyter-notebooks/) - [API client](https://coderpad.io/resources/docs/interview/pads/api-client/) - [AI Tools for Interview](https://coderpad.io/resources/docs/interview/pads/interview-ai-assist/) - [Code editor](https://coderpad.io/resources/docs/interview/pads/code-editor/) - [Video & audio chat](https://coderpad.io/resources/docs/interview/pads/video-and-audio-call/) Toggle children pages - [AI Notetaker](https://coderpad.io/resources/docs/interview/pads/live-interview-transcription/) - [Interview Highlights NEW](https://coderpad.io/resources/docs/interview-highlights/) - [Interview Outlines NEW](https://coderpad.io/resources/docs/interview/pads/video-and-audio-call/interview-outlines/) - 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[Focus Time](https://coderpad.io/resources/docs/interview/focus-time/) - [Databases](https://coderpad.io/resources/docs/interview/databases/) - [Custom files](https://coderpad.io/resources/docs/interview/custom-files/) - [Integrations](https://coderpad.io/resources/docs/interview/integrations/) Toggle children pages - [Ashby for Interview](https://coderpad.io/resources/docs/interview/integrations/ashby/) - [GoodTime](https://coderpad.io/resources/docs/interview/integrations/goodtime/) - [Google Chrome Calendar extension](https://coderpad.io/resources/docs/interview/integrations/google-chrome-calendar-extension/) - [Greenhouse for Interview](https://coderpad.io/resources/docs/interview/integrations/greenhouse/) Toggle children pages - [Greenhouse live interview integration](https://coderpad.io/resources/docs/interview/integrations/greenhouse/live-interview-integration/) - [Greenhouse take-home projects integration](https://coderpad.io/resources/docs/interview/integrations/greenhouse/take-home-integration/) - [iCIMS](https://coderpad.io/resources/docs/interview/integrations/icims/) - [Lever](https://coderpad.io/resources/docs/interview/integrations/lever/) - [Gem](https://support.gem.com/hc/en-us/articles/26933157317399-How-do-I-connect-my-CoderPad-account) - [SmartRecruiters](https://coderpad.io/resources/docs/interview/integrations/smartrecruiters/) - [ModernLoop](https://modernloop.notion.site/coderpad) - [Workday](https://coderpad.io/resources/docs/screen/integrations/workday/) - [Account management](https://coderpad.io/resources/docs/interview/account-mgmt/) Toggle children pages - [Team management](https://coderpad.io/resources/docs/interview/account-mgmt/team-management/) - [Managing users](https://coderpad.io/resources/docs/interview/account-mgmt/managing-users/) - [SSO](https://coderpad.io/resources/docs/screen/account-management/sso/) - [Insights](https://coderpad.io/resources/docs/interview/account-mgmt/insights/) - [Billing](https://coderpad.io/resources/docs/interview/account-mgmt/billing-history/) - [Canceling your subscription](https://coderpad.io/resources/docs/interview/account-mgmt/unsubscribing/) - [More](https://coderpad.io/resources/docs/interview/more-interview-resources/) Toggle children pages - [Cheating prevention and detection in Interview](https://coderpad.io/resources/docs/cheating-prevention-in-interview/) - [FAQ](https://coderpad.io/faqs/#live-faq) - [Accessibility](https://coderpad.io/resources/docs/accessibility/) - [Supported technologies & languages](https://coderpad.io/resources/docs/interview/more-interview-resources/supported-technologies-languages/) Toggle children pages - [Languages & frameworks](https://coderpad.io/languages/) - [Unit testing](https://coderpad.io/resources/docs/unit-testing/) Toggle children pages - [Using Jest with React](https://coderpad.io/resources/docs/unit-testing/using-jest-with-react/) - [Supported browser versions](https://coderpad.io/resources/docs/screen/more-screen-resources/supported-languages-frameworks-technologies/browser-versions/) - [API key access](https://coderpad.io/resources/docs/interview/more-interview-resources/api-key/) - [API documentation](https://coderpad.io/resources/docs/interview/more-interview-resources/api-documentation/) - [Troubleshooting](https://coderpad.io/resources/docs/interview/more-interview-resources/troubleshooting/) - [Server statuses](https://status.coderpad.io/?_gl=1*ta4d92*_ga*MTkzMTE2ODYyMC4xNjU4MjQ5Mzcw*_ga_XBQ5N5CE2N*MTY2NzQxOTY5OS4yNjIuMS4xNjY3NDIxNDQ0LjAuMC4w&_ga=2.62808234.704669655.1667307151-1931168620.1658249370) - [Data management and privacy policy](https://coderpad.io/privacy/) - [AI Fluency](https://coderpad.io/resources/docs/ai-fluency/) - [For candidates](https://coderpad.io/resources/docs/for-candidates/) Toggle children pages - [Screen preparation guide](https://coderpad.io/resources/docs/for-candidates/screen-preparation-guide/) Toggle children pages - [Webcam and microphone access](https://coderpad.io/resources/docs/for-candidates/screen-preparation-guide/webcam-access/) - [Projects exercises](https://coderpad.io/resources/docs/for-candidates/screen-preparation-guide/projects-exercises/) - [Interview preparation guide](https://coderpad.io/resources/docs/for-candidates/interview-preparation-guide/) Toggle children pages - [Try the sandbox](https://coderpad.io/resources/docs/for-candidates/interview-preparation-guide/sandbox/) - [FAQ](https://coderpad.io/faqs/#faq-do-candidates-have-to-register-an-account-or-pay-to-use-interview) - [What’s new?](https://coderpad.io/resources/docs/changelog/)